Overview
Welcome to Saloon Cuts! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking services with us, you agree to accept these terms. Please read them carefully.
1. Appointments and Cancellations
We recommend booking your appointment in advance to secure your preferred time and stylist.
If you need to cancel or reschedule, please notify us at least 24 hours prior to your appointment.
No-shows or late cancellations may be subject to a cancellation fee.
2. Late Arrivals
Arriving late may limit the time allocated for your service. If you are more than 15 minutes late, we may need to reschedule your appointment or modify the services provided.
In some cases, a late arrival may be considered a no-show and be subject to a fee.
3. Refund Policy
All services are non-refundable. If you are unsatisfied with the results, please let us know within 48 hours so we can make reasonable adjustments.
Products purchased are eligible for exchange only if they are unused, unopened, and returned within 7 days with a valid receipt.
4. Health & Safety
Please inform us of any allergies, medical conditions, or sensitivities before your appointment.
For hygiene and safety, children must be supervised at all times and are not permitted in treatment areas unless receiving a service.
5. Personal Belongings
We are not responsible for the loss or damage of personal items. Please keep valuables with you during your visit.
6. Gift Cards and Packages
Gift cards are non-refundable and cannot be redeemed for cash.
Gift cards and prepaid packages must be presented at the time of service and are valid for the period specified at the time of purchase.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our services or website after changes constitutes your acceptance of the revised terms.